Privacy policy

Last updated: [DATE]

This policy explains what DIA (a sole proprietorship of Mrs. Saraswati Karthikeyan, 1st Floor, No. 7/262A, Coonoor Road, Yellanahalli Post, Kethi, The Nilgiris, Tamil Nadu 643243) collects when you use dia.skebharat.com, and how we use it.

What we collect

• Details you give us when ordering or enquiring: name, phone number, delivery address, email, and your order.
• Payment status from our payment provider. Card, UPI and bank details are entered on PhonePe’s secure pages; DIA never sees or stores them.
• Basic technical data such as your browser and the pages you visit, and cookies the shop needs to keep your cart and login working.

How we use it

• To process, deliver and support your orders, and to reply to enquiries.
• To send you updates about DIA products only if you sign up for them. You can unsubscribe at any time.
• To keep records required by law, such as invoices.

Who we share it with

Only with the services that help us run the shop: our payment provider (PhonePe), our website host, and delivery partners when we use them. We do not sell or rent your personal data.

Your choices

You can ask to see, correct or delete the personal data we hold about you by contacting us at [DIA email].

Grievance officer

[NAME], DIA, 1st Floor, No. 7/262A, Coonoor Road, Yellanahalli Post, Kethi, The Nilgiris, Tamil Nadu 643243. Email: [DIA email]. We acknowledge complaints within 48 hours and aim to resolve them within one month.