Shipping policy

Last updated: [DATE]

Where we deliver

For now, DIA delivers online orders within the Nilgiris district, using our own delivery team: Ooty, Coonoor, Kotagiri, Kethi and nearby villages [CONFIRM THE AREAS / PIN CODES YOU COVER]. We are not yet shipping outside the Nilgiris. For larger orders from elsewhere, please contact us.

Delivery charges and times

• Delivery charge: [₹__ per order]. Free delivery on orders above [₹__].
• Delivery time: within [__] working days of your order being confirmed.
• We will call or WhatsApp you on the number you give at checkout to confirm the delivery slot.

Cash on delivery

Cash on delivery is available within our delivery area. Please keep the exact amount ready, or pay by UPI to our delivery staff.

Bulk and trade orders

Delivery for bulk and trade orders is agreed separately. See Contact & trade.

Questions

WhatsApp [SKE Group WhatsApp number] or email [DIA email].